shipping + returns
shipping available within the united states.
orders are generally shipped one business day after order is placed, excluding weekend + holidays. standard shipping takes approximately five to seven business days, additional time may be needed during the holiday season.
Thank you so much for shopping with us! Please read our return and exchange policy carefully before making your purchase.
1. No Returns: All sales are final. We do not accept returns unless the product is faulty or defective. If you receive a faulty item, please contact us within 14 days of delivery with your order number and a description of the issue. We will review your case and provide further instructions.
2. Exchanges: If you wish to exchange a product, you must cover the shipping costs for sending the item back to us and for the replacement item. Exchanges are only allowed for products that are in their original, unused condition with all packaging intact.
3. Faulty Products: If a product is deemed faulty, we will provide a replacement or issue a refund at no additional cost. We may request photos or further information to verify the issue before proceeding.
4. Shipping Fees: Please note that all shipping fees for exchanges are non-refundable. Customers are responsible for the cost of shipping the item back to us and any subsequent shipping costs for the new item.
If you have any questions or concerns, feel free to contact our customer service team at hello@boyhart.com. Thank you for your understanding and support of our small business!